Information collected
Name, email, business name, intended use, broker/firm, account-size range and buyer notes may be collected. Stripe handles payment details. The license system records license status and authorized account/server identifiers.
Use of data
Data is used to issue licenses, prevent unauthorized use, provide onboarding, maintain transaction records and respond to support.
Payments
Full card or bank credentials are not stored in the Smooth Operator application database.
First-party site measurement
To improve the website and sales funnel, Smooth Operator FX records limited first-party events such as pages viewed, resource and demo-link clicks, calculator use, saved newsletter signups, demo requests and pricing-option clicks. A random browser identifier and a rolling 30-minute session identifier are stored locally. The session keeps the landing page, referral host and campaign tags as you navigate the site. When you submit a demo or newsletter form, these identifiers and source details may be stored with your request to measure which pages lead to signups. Analytics events do not contain your name, email, license key, form notes or IP address. These identifiers are first-party only and are not used for cross-site advertising. Global Privacy Control and Do Not Track signals are honored; measurement stops when local storage is unavailable.
Contact
Use the Smooth Operator support form for privacy questions or requests. Do not send payment-card details, passwords or your full license key.